Free shipping on orders over ৳2500 — Cash on Delivery across Bangladesh
Customer Care
We're here to help.
Questions about an order, sizing, returns, or a piece you have your eye on? Reach out and a real person from our team will reply — typically within one business day.
Email
hello@elenorm.com
Best for order details & attachments
Phone
+8801XXXXXXXXX
Fastest during store hours
WhatsApp
+8801XXXXXXXXX
Chat with our team on the go
Hours
Sat–Thu · 10am – 8pm
Bangladesh Standard Time (GMT+6)
Reply within 1 business day
Most emails answered the same day during store hours.
Delivery help
Dhaka ৳70 · Outside ৳130 · COD available
48-hour return window
Damaged, defective, or incorrect items only. Custom designs are final sale.
Send a message
Tell us what you need.
Fill in the details below and we'll open your mail app with everything ready to send. Prefer chat? Use WhatsApp for a faster back-and-forth.